Privacy Policy

Last updated: 7/28/2026

Sugar Down ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sugar Down.

Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, payment method, and other information you choose to provide.

How We Use Your Information

We use the information we collect about you to: Provide, maintain, and improve our Services; Process and complete transactions; Send you related information, including purchase confirmations and invoices; Respond to your comments, questions, and requests.

Data Protection & Third Parties

Your data is stored securely and protected using industry-standard encryption. We do not sell your personal data. We may share necessary information with trusted third-party service providers (like Cashfree for payments or shipping partners) solely to fulfill your order.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies help us improve your experience, remember your preferences, and analyze site traffic.